Resolved -
The text message service provider is recovered. Text are being delivered as expected.
Aug 28, 14:40 PDT
Update -
The text message service provider continues to report delays sending some text messages.
We have shifted some of our text message volume to a different service provider to reduce the likelihood that messages will be delayed.
We are continuing to work with the service provider on the delay issue.
Aug 28, 12:27 PDT
Investigating -
One of our text messaging service providers is reporting delays delivering some text messages. We are working with the service provider and will provide an update shortly.
Aug 28, 10:43 PDT