All Systems Operational

Web Application Operational
Texts Operational
Emails Operational
Phone Calls Operational
Smart Alerts Operational
Auto Notices Operational
Smart Sites Operational
Data Sync Operational
Support Systems Operational
iOS and Android Mobile Applications Operational
Social Network Sharing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 23, 2026

No incidents reported today.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

Smart Sites Slowness
Resolved - This incident has been resolved.
Aug 19, 08:53 PDT
Investigating - Smart Sites is currently experiencing slower than usual site loading times. Our engineering team is investigating the issue.
Aug 19, 08:33 PDT

Aug 18, 2026

Virtual Phone Outbound Call Delivery
Resolved - We confirmed that outbound Virtual Phone call delivery has returned to normal performance.
Aug 18, 07:15 PDT
Monitoring - Over the weekend, we continued to work with our carrier and a fix has been applied that significantly improves outbound Virtual Phone call delivery. We are monitoring performance today.
Aug 17, 08:22 PDT
Update - We are continuing to investigate this issue.
Aug 14, 12:03 PDT
Update - We are continuing to investigate this issue.
Aug 13, 19:44 PDT
Update - We are continuing to investigate this issue.
Aug 13, 16:01 PDT
Investigating - Some outbound Virtual Phone calls are not connecting or are going straight to voicemail. We have identified the cause as carrier spam filtering applied to the numbers these calls are placed from. We are working with our voice provider and with the carrier analytics providers to rectify the issue and restore normal delivery. This is unfolding with great urgency, and we expect increasing resolution to this issue in the coming days.
Aug 13, 12:36 PDT

Aug 17, 2026

Smart Sites Calendar issue
Resolved - We've verified the fix. Calendars now display normally.
Aug 17, 16:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 17, 16:12 PDT
Investigating - We are currently investigating an issue with the calendar events component not populating. The team is working on a fix.
Aug 17, 15:45 PDT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Aug 13, 2026

Aug 12, 2026

Support webform unavailable
Resolved - This incident has been resolved.
Aug 12, 16:37 PDT
Update - We are continuing to work on a fix for this issue. We will post another update within the next hour.
Aug 12, 16:18 PDT
Identified - We have identified that the webform outage is related to a recent theme change. We are working on a fix. Please continue to use our other support channels
Aug 12, 15:43 PDT
Investigating - We are aware that ParentSquare's support webform is currently unavailable. Our other support channels are up and running. We apologize for the inconvenience and are actively investigating the issue.
Aug 12, 15:15 PDT

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

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