All Systems Operational

Web Application Operational
Texts Operational
Emails Operational
Phone Calls Operational
Smart Alerts Operational
Auto Notices Operational
Smart Sites Operational
Data Sync Operational
Support Systems Operational
iOS and Android Mobile Applications Operational
Social Network Sharing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 29, 2026

No incidents reported today.

Apr 28, 2026

No incidents reported.

Apr 27, 2026
Emergency Maintenance Today at 7:45 PM Pacific
Completed - The scheduled maintenance has been completed.
Apr 27, 19:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 19:45 PDT
Scheduled - We will be performing emergency maintenance today, 4/27/2016, at 7:45 pm Pacific Time/10:45 pm Eastern Time.

We expect downtime to be limited to 1 minute, but are reserving up to 5 minutes.

During this time, ParentSquare and all related services will be unavailable. Smart Sites websites will generally remain available, although some webpage elements may not load, and you may be unable to make changes to pages. We apologize for the short notice.

We are conducting this emergency maintenance to maintain the reliability of the system, and wanted to perform this maintenance at a time when it would impact the lowest number of users.
Apr 27, 11:12 PDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Emergency Maintenance Today at 10:45 AM Pacific/1:45 PM Eastern
Resolved - The maintenance is complete and all systems are operating normally.
Apr 24, 10:50 PDT
Update - We are continuing to work on a fix for this issue.
Apr 24, 10:45 PDT
Identified - We will be performing emergency maintenance today, April 24, at 10:45 AM Pacific Time/1:45 PM Eastern Time.

We expect downtime to be limited to 2 minutes, but are reserving up to 5 minutes.

During this time, ParentSquare and all related services will be unavailable. We apologize for the short notice. There is instability with one of our underlying system components hosted by AWS, and we are conducting this emergency maintenance to maintain the reliability of the system.
Apr 24, 09:57 PDT
Apr 23, 2026
ParentSquare Unavailable for Some Users
Resolved - We received reports that ParentSquare was unavailable for some users. We have implemented a fix and have confirmed that this issue has been resolved.
Apr 23, 12:30 PDT
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
Users receiving 500 errors on Admin pages
Resolved - We received reports of users getting 500 errors when accessing Admin pages on ParentSquare. Engineers investigated and quickly resolved the issue.
Apr 20, 10:30 PDT
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Phone Call Notification Delivery Issues
Resolved - This incident has been resolved.
Apr 16, 21:58 PDT
Investigating - We are investigating reports that some users are receiving multiple calls for the same notification. We will provide an update shortly
Apr 16, 18:59 PDT
Apr 15, 2026

No incidents reported.

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