ParentSquare Status

All Systems Operational

Web Application Operational

Texts Operational

Emails Operational

Phone Calls Operational

Smart Alerts Operational

Auto Notices Operational

Smart Sites Operational

Data Sync Operational

Support Systems Operational

iOS and Android Mobile Applications Operational

Social Network Sharing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2026

No incidents reported today.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

Emergency Maintenance Today at 10:45 AM Pacific/1:45 PM Eastern

Resolved - The maintenance is complete and all systems are operating normally.
Apr 24, 10:50 PDT

Update - We are continuing to work on a fix for this issue.
Apr 24, 10:45 PDT

Identified - We will be performing emergency maintenance today, April 24, at 10:45 AM Pacific Time/1:45 PM Eastern Time.

We expect downtime to be limited to 2 minutes, but are reserving up to 5 minutes.

During this time, ParentSquare and all related services will be unavailable. We apologize for the short notice. There is instability with one of our underlying system components hosted by AWS, and we are conducting this emergency maintenance to maintain the reliability of the system.
Apr 24, 09:57 PDT

Apr 23, 2026

ParentSquare Unavailable for Some Users

Resolved - We received reports that ParentSquare was unavailable for some users. We have implemented a fix and have confirmed that this issue has been resolved.
Apr 23, 12:30 PDT

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

Users receiving 500 errors on Admin pages

Resolved - We received reports of users getting 500 errors when accessing Admin pages on ParentSquare. Engineers investigated and quickly resolved the issue.
Apr 20, 10:30 PDT

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

Phone Call Notification Delivery Issues

Resolved - This incident has been resolved.
Apr 16, 21:58 PDT

Investigating - We are investigating reports that some users are receiving multiple calls for the same notification. We will provide an update shortly
Apr 16, 18:59 PDT

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.