All Systems Operational

Web Application Operational
Texts Operational
Emails Operational
Phone Calls Operational
Smart Alerts Operational
Auto Notices Operational
Smart Sites Operational
Data Sync Operational
Support Systems Operational
iOS and Android Mobile Applications Operational
Social Network Sharing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance Mar 1, 2026 00:00-04:00 PST

We are performing routine maintenance on our servers. During this time the application may be unavailable. Messages scheduled to be sent during this time will be processed once the maintenance period completes. We regularly update our systems as part of our commitment to security, privacy, and stability for our customers.
Posted on Feb 23, 2026 - 09:12 PST
Feb 25, 2026

No incidents reported today.

Feb 24, 2026
Email Delivery May be Delayed
Resolved - This incident has been resolved.
Feb 24, 10:30 PST
Monitoring - We have identified the issue as a temporary service degradation. Delivery rates have returned to normal levels, and we are monitoring the situation to ensure continued stability. We will provide a final update once we are confident the issue is fully resolved.
Feb 24, 09:57 PST
Investigating - We are investigating reports that some users are not receiving email notifications as quickly as expected. We will provide an update shortly.
Feb 24, 09:43 PST
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Smart Sites unavailable
Resolved - Smart Sites was unavailable for a brief period. ParentSquare engineers investigated the issue and were quickly able to stabilize the systems. We apologize for any inconvenience caused.
Feb 18, 19:00 PST
Feb 17, 2026
Smartsites pages currently unavailable
Resolved - This incident has been resolved.
Feb 17, 10:39 PST
Update - We are continuing to monitor for any further issues.
Feb 17, 09:33 PST
Monitoring - The fix has been implemented and the ParentSquare team is monitoring.
Feb 17, 09:33 PST
Update - The ParentSquare team has identified the underlying issue and have started to restore the impacted functionality
Feb 17, 09:28 PST
Update - We are continuing to work on a fix for this issue.
Feb 17, 08:32 PST
Identified - The Live Edit feature is temporarily disabled while the ParentSquare team implements a fix
Feb 17, 08:11 PST
Investigating - We are currently investigating this issue.
Feb 17, 06:17 PST
Feb 16, 2026

No incidents reported.

Feb 15, 2026
Planned Maintenance
Completed - The scheduled maintenance has been completed.
Feb 15, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 00:00 PST
Scheduled - We are performing routine maintenance on our servers. During this time the application may be unavailable. Messages scheduled to be sent during this time will be processed once the maintenance period completes. We regularly update our systems as part of our commitment to security, privacy, and stability for our customers.
Feb 15, 00:00 PST
Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

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