Investigating - We are aware of a service disruption with the Aeries SIS starting around 5 PM Pacific that appears to have prevented attendance notices being sent for some districts. We are monitoring the service disruption.
Oct 21, 2026 - 17:50 PDT
Web Application
Operational
Texts
Operational
Emails
Operational
Phone Calls
Operational
Smart Alerts
Operational
Auto Notices
Operational
Smart Sites
Operational
Data Sync
Partial Outage
Support Systems
Operational
iOS and Android Mobile Applications
Operational
Social Network Sharing
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2026
Unresolved incident: Attendance notifications not sent for some Aeries-integrated schools.
Resolved -
This incident has been resolved.
Oct 10, 08:19 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 10, 06:16 PDT
Update -
We are continuing to work on a fix for this issue.
Oct 9, 16:40 PDT
Update -
We are continuing to work on a fix for this issue.
Oct 9, 11:05 PDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 9, 09:49 PDT
Investigating -
We are investigating reports that the Smart Sites AI Assistant may be responding to questions with out-of-date content. The most recent content corpus available to the AI Assistant is as of October 7. We will provide an update shortly.
Oct 9, 08:27 PDT
