Degraded Performance with Smart Alerts

Incident Report for ParentSquare

Resolved

This incident has been resolved.

Posted Jan 26, 2026 - 16:19 PST

Investigating

We are currently experiencing increased Smart Alert volume due to inclement weather. One of our voice carriers is experiencing an issue, which has resulted in delays for a portion of voice notifications.

While delivery times may take some time to fully normalize, our team is actively working on the issue to ensure successful delivery.

Posted Jan 26, 2026 - 15:09 PST

This incident affected: Smart Alerts.