Email Delivery Delayed

Incident Report for ParentSquare

Resolved

Our email delivery provider confirmed that the email delivery delay is fully resolved. All emails sent through ParentSquare should be delivered according to normal timeframes.

Posted Jan 22, 2024 - 17:20 PST

Monitoring

Our email delivery provider confirmed that they implemented a fix for the email delivery delay. We are monitoring to confirm that emails are delivering normally.

Posted Jan 22, 2024 - 16:40 PST

Identified

We received an alert that our email delivery provider is currently experiencing delays in sending emails, which impacts any emails sent through ParentSquare. We will provide an update when we learn more.

Posted Jan 22, 2024 - 16:25 PST

This incident affected: Emails.