AWS Service Disruption Impacting SFTP Data Transfer

Incident Report for ParentSquare

Resolved

AWS has resolved the issue, and customers should be able to send data files to ParentSquare via SFTP successfully.

Posted Jul 30, 2024 - 20:41 PDT

Identified

AWS reports that they have identified the issue and that they are making progress on a resolution, but that it may take another 2-3 hours for the issue to be fully resolved.

https://health.aws.amazon.com/health/status

Posted Jul 30, 2024 - 18:34 PDT

Investigating

AWS is experiencing a service disruption impacting various services, including the SFTP Transfer Service, which may prevent customers from sending data files to ParentSquare. We are investigating the extent of the disruption.

Posted Jul 30, 2024 - 17:52 PDT

This incident affected: Data Sync.