Smart Sites AI Assistant May Show Outdated Information

Incident Report for ParentSquare

Update

We are continuing to work on a fix for this issue.
Posted Oct 09, 2026 - 11:05 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 09, 2026 - 09:49 PDT

Investigating

We are investigating reports that the Smart Sites AI Assistant may be responding to questions with out-of-date content. The most recent content corpus available to the AI Assistant is as of October 7. We will provide an update shortly.
Posted Oct 09, 2026 - 08:27 PDT
This incident affects: Smart Sites.
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