Reports of Elevated Spam Rates for Emails

Incident Report for ParentSquare

Resolved

We received reports that some customers were seeing elevated rates of emails, including attendance emails, being routed to spam from yesterday evening through this morning. We researched and changed a setting with our email service provider to fix this issue, and we are not currently getting reports of any elevated spam rates.
Posted Mar 27, 2025 - 08:00 PDT